Privacy Policy

Pine & Ledger Bookkeeping Services respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect through our website, how that information may be used, and the choices available to you.

Information We May Collect

When you use our website, contact us, complete a form, schedule a consultation, request services, or otherwise communicate with Pine & Ledger, we may collect information such as:

• Your name

• Business name

• Email address

• Phone number

• Mailing or business address

• Information you voluntarily provide about your business

• Information submitted through contact or consultation forms

• Website usage information, such as pages viewed, browser type, device information, and general location data

• Other information necessary to respond to your inquiry or provide requested services

If you become a bookkeeping client, additional financial or business information may be collected under a separate service agreement and through secure methods established for client records.

How We Use Your Information

We may use the information we collect to:

• Respond to questions and inquiries

• Schedule consultations or appointments

• Provide requested bookkeeping or notary services

• Prepare service estimates or proposals

• Communicate with current or prospective clients

• Improve our website, resources, and services

• Send newsletters, business tips, or updates when you have chosen to receive them

• Maintain business records

• Protect against fraud, misuse, or security threats

• Comply with legal or regulatory obligations

•  

Financial and Sensitive Information
 

Pine & Ledger does not recommend sending bank statements, account numbers, Social Security numbers, tax documents, passwords, or other sensitive financial information through standard website contact forms, social media, or ordinary text messages.

Clients may be provided with secure methods for exchanging sensitive documents when necessary for bookkeeping services.

Cookies and Website Analytics

Our website may use cookies or similar technologies to help the site function properly and understand how visitors use the website.

These technologies may collect information such as browser type, device type, pages visited, approximate location, referral source, and time spent on the website.

You may be able to disable cookies through your browser settings, although some website features may not function as intended.

Third-Party Services

Pine & Ledger may use third-party service providers to operate portions of the website or business, such as:

• Website hosting

• Online forms

• Appointment scheduling

• Email communications

• Analytics

• Payment processing

• Secure document storage

• Accounting or bookkeeping software

These providers may process information according to their own privacy policies and terms.
Pine & Ledger does not sell your personal information to third parties.

Email and Marketing Communications

If you subscribe to a newsletter, download a resource, or otherwise choose to receive marketing communications, Pine & Ledger may send bookkeeping tips, business resources, service updates, or other relevant information.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Service-related communications may still be sent to active clients when necessary.

Links to Other Websites

Our website may contain links to third-party websites or resources. Pine & Ledger is not responsible for the privacy practices, security, or content of those websites.

Data Security

​

We take reasonable administrative and technical precautions to protect information entrusted to us. However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure.

 

Clients should use designated secure methods when transmitting sensitive financial information.

 

Data Retention

 

Information may be retained for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, resolve disputes, and protect Pine & Ledger's legitimate business interests.

 

Children's Privacy

 

Pine & Ledger's website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13 through this website.

 

Your Choices

 

You may contact Pine & Ledger to:

• Ask what personal information you have provided

• Request corrections to your contact information

• Ask to be removed from marketing communications

• Request deletion of information when legally and reasonably possible

Certain information may need to be retained for legal, accounting, contractual, or business-record purposes.

 

Changes to This Policy

 

Pine & Ledger may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

 

Contact Us

 

Questions about this Privacy Policy may be directed to:

 

Pine & Ledger Bookkeeping Services
Mena, Arkansas
Serving western Arkansas and eastern Oklahoma
Email: marisa@pineledgerservices.com